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JEWELRY CARE:

Sterling silver contains copper, which adds hardness to silver. It also creates the tendency for silver jewelry to tarnish. Avoid exposing sterling silver to harsh chemicals such as chlorine, cosmetics, hair spray, and perfume. Get pretty first and then put on your jewelry! Also, avoid storing your silver out out the open air and humidity to reduce tarnishing. We suggest to remove your jewelry before going to bed to avoid any pull on the chains. Sterling Silver is not scratch proof so store your jewelry so that it isn't rubbing against other metals. Click here to learn more about caring for your sterling silver jewelry.

QUALITY:

All of our charms are hand stamped one at a time and no two will look exactly alike. Each letter does not line up perfectly, and this is the intended look and adds to the charm of a hand stamped item.

Each and every disc, necklace, and bracelet is made from .925 sterling silver. Your custom jewelry will last beautifully for many years to come! We assure the highest quality materials are used with each individual piece.

ORDERS:

Please submit all orders through i declare! online at www.ideclarecharms.com. If you would like to discuss your order or have any questions, please feel free to call us at 208.329.6364, or email us at info@ideclarecharms.com. Once we receive your online order, it will take 2-3 weeks to create your custom designs and ship your product.

SHIPPING:

For 2013 Christmas orders, you will need to order by 12.08.13.  We will do our best to get out orders in timely manner after this as well but we are unable to guarantee delivery for orders placed after this date.

All orders placed online will be shipped via U.S.P.S 1st Class Mail and will include insurance for up to $100.

Please click here to add shipping insurance, change to USPS Priority Shipping, or change the status to a rush order.

Due to the high volume of orders we receive, we are unable to combine orders. Each order takes a different amount of time to make, and therefore are ready to ship at different times. Shipping charges will not be refunded on multiple orders.

RUSH ORDERS:

Standard orders take 2-3 weeks to process, create and then ship. If you would like to change the status of an order to "rush order", please click here.

You will have the choice of rushing an order (order will be made within 48 business hours), rushing the shipping (overnight available), or both.

RETURN POLICY:

We know you will be thrilled with your new jewelry, but if for any reason you are not, please contact i declare! at info@ideclarecharms.com within 30 days. Because each of our items are custom made, personalized jewelry cannot be returned, but exchanges can be made with necklaces and bracelets. We do assure the highest attention to detail with each and every order.

Please note that we process all orders exactly as they are received on the order form. Be sure to check orders carefully for spelling!

CARE:

Our jewelry is easy to maintain, using a simple polishing cloth. Cleaning cloths may be purchased and included in your order for a $5 charge. The best way to keep sterling silver tarnish-free, is to wear it!

GIFT ORDERS:

We would be happy to ship your gift purchase for you! Simply check the "gift" box during the checkout process and include a simple gift message to be typed and sent along with your jewelry. All jewelry is delivered in an airtight bag to help keep your jewelry tarnish free and placed in an organza bag tied with a ribbon.

Gift certificates can also be purchased on the site. You will be sent an email with your coupon code that can then be printed out and given to the recipient. Or, you can let us know where you would like the Gift Certificate to be emailed and we will include a gift message for you.

RETAIL:

If you would like to carry i declare! jewelry in your store, please contact us at info@ideclarecharms.com.

FUNDRAISERS:

If you would like to sell i declare! charms as a fundraiser for Team In Training or any other cause, contact us. We would be happy to help!